Rediscover the magic of mechanical toys with the Trilvexa Classic Wind-Up Toy. This beautifully crafted collectible evokes the timeless charm of a bygone era, offering a delightful escape from the digital world. Simply wind it up and watch it go, bringing a smile to your face with its simple, nostalgic movement.
Why You’ll Love It
Sparks joy and nostalgia with classic, battery-free mechanical action.
Features durable, all-metal tinplate construction for a genuine vintage feel.
Perfect for collectors, retro enthusiasts, or as a unique desktop toy.
Intricate lithograph details make it a standout display piece.
A timeless gift that brings simple, analog fun to all ages.
Authentic Craftsmanship
Constructed from high-quality, lithographed tinplate, this toy is designed to replicate the look and feel of authentic mid-century classic wind-up collectibles.
What’s In The Box
One (1) Trilvexa Classic Wind-Up Toy with an integrated, non-removable winding key.
Details & Dimensions
This collectible stands approximately 5 inches tall, making it the perfect size for display on a desk, shelf, or in a curio cabinet without taking up too much space.
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Shipping Policy
Shipping Policy
Thank you for visiting and shopping at Trilvexa LLC (https://trilvexa.com). The following are the terms and conditions that constitute our Shipping Policy.
Order Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email at support@trilvexa.com or by phone at +1 (734) 775-6984.
Shipping Rates and Delivery Estimates
Shipping charges for your order are free. We offer free shipping on all orders. The estimated delivery time is 3-5 business days within the continental U.S. Please note that delivery delays can occasionally occur.
Domestic Shipping Only
Trilvexa LLC ships to addresses within the U.S. only. We do not ship internationally.
Shipping Confirmation & Order Tracking
You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages, Lost, or Stolen Packages
Trilvexa LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. If your package shows as delivered but you have not received it, please check with your neighbors or your local post office. If you still cannot locate it, contact the carrier directly. Trilvexa LLC is not responsible for stolen packages once marked as delivered by the carrier.
Incorrect Shipping Address
It is the customer’s responsibility to ensure the shipping address is entered correctly. Trilvexa LLC is not responsible for packages delivered to an incorrect address supplied by the customer. If a package is returned to us due to an incorrect address, you will be responsible for re-shipping fees.
Contact Us
For any questions about our Shipping Policy, please contact us:
Address: 496 Pine Cone Trail, Monroe, MI 48161, US
Return and Refund Policy
Return and Refund Policy
At Trilvexa LLC, we want you to be completely satisfied with your collectibles. If for any reason you’re not happy with your purchase, we’re here to help make the return process as smooth as possible.
Our Commitment to You
We strive for transparency and fairness in all our dealings. This policy outlines the steps and conditions for returning items purchased from Trilvexa LLC, ensuring compliance with US e-commerce regulations and Google Merchant Center guidelines.
Return Window
You have 30 calendar days from the date you receive your item to request a return.
Eligibility for a Return
To be eligible for a return, your item must:
Be unused and in the same condition that you received it.
Be in its original packaging.
Include all original tags, labels, and accessories.
Be accompanied by the original receipt or proof of purchase.
Given the nature of collectibles, we recommend taking extra care when opening and inspecting your items. Items that show signs of wear, damage, or alteration may not be eligible for a return.
How to Initiate a Return
To start a return, please contact our customer service team at:
Please provide your order number and the reason for your return. Our team will review your request and, if approved, will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to send back your item.
Return Shipping
Trilvexa LLC will cover the cost of return shipping. Once your return is approved, we will provide you with a pre-paid shipping label to send your item back to us. Please ensure the item is securely packaged to prevent damage during transit.
Restocking Fees
We do not charge any restocking fees for eligible returns.
Refund Process
Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria outlined above. We will notify you via email of the status of your refund after completing the inspection. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. Please note that it may take some additional time for the refund to appear on your bank or credit card statement, depending on your financial institution.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us immediately upon receipt (ideally within 48 hours). Provide your order number and clear photos of the damage or incorrect item. We will work with you to resolve the issue promptly, which may include sending a replacement or issuing a full refund, along with instructions for returning the item if necessary.
Exchanges
If you wish to exchange an item for a different one, please initiate a return for the original item as per the process above and place a new order for the desired item. This ensures you get the exact item you want without delay.
Non-Returnable Items
Generally, all collectible items are returnable if they meet the eligibility criteria. We do not sell digital products, subscriptions, or age-restricted items, and we do not offer gift cards, so these common non-returnable categories do not apply to Trilvexa LLC.
Cancellations
If you wish to cancel an order, please contact us as soon as possible at support@trilvexa.com or +1 (734) 775-6984. We process orders quickly (typically within 1-2 business days), so cancellations are only possible if your order has not yet been shipped. If your order has already shipped, you will need to follow our standard return process.
Payment Methods
Trilvexa LLC accepts a variety of secure payment methods for your convenience, including:
Credit/Debit Cards (Visa, Mastercard, American Express)
Stripe
PayPal All transactions are processed securely. Your payment information is never stored on our servers.
Shipping Information (For Context)
While this is primarily a Return & Refund Policy, we want to provide context on our shipping operations:
Order Processing Time: Orders are typically processed within 1-2 business days.
Shipping Rates: We are pleased to offer Free Shipping on all orders within the United States.
Estimated Shipping Time: Once shipped, orders generally arrive within 3-5 business days.
Domestic Shipping Only: Trilvexa LLC currently ships only within the United States. We do not offer international shipping, and therefore, international returns are not applicable.
Contact Us
For any questions regarding our Return and Refund Policy, please don’t hesitate to contact us:
Address: 496 Pine Cone Trail, Monroe, MI 48161, US
Customer Service Hours: Monday-Friday 9AM-5PM EST
Changes to This Policy
Trilvexa LLC reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your purchases.
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